Reservations

Privacy Policy

Le Royal Hotel Group

LAST UPDATE MAY 10th 2018

Your continued use of leroyal.com will be subject to the terms of our updated Privacy Policy.

Your privacy is very important to Le Royal Hotel group. We have established and implemented information-handling practices for www.leroyal.com ("site") that we believe are consistent with the standards and practices of hospitality organizations doing business on the Internet. This privacy policy describes the practices that apply to our site, including, specifically, the information we collect about you, when and how we collect and process that information. We have prepared a detailed policy so that you can make an informed decision about the extent you provide your information to our site.

PLEASE DO NOT USE OUR SITE IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY.

BACKGROUND

  1. we will not collect personally identifiable information like your name, email, mailing address or telephone number ("Personal Information") in a manner inconsistent with this policy;
  2. we will not disclose your Personal Information to third parties except as described in this policy, or unless you have authorized us to do so in advance;
  3. we grant you the right to request correcting, updating your personal data or simply "to be forgotten" ; In order to fulfill any requirements from your side, we invite you to email: GDPR@leroyal.com.
  4. we will take reasonable steps to protect the security of the Personal Information we collect from you. The remainder of this policy describes our information handling practices in detail.

tHE PRODUCTS AND SERVICES WE PROVIDE

We collect, process and use your Personal Information for purposes of providing the services requested by you from us, and in particular to register and manage your account, process your reservations, requests, and payments, and to communicate with you in connection with the above-listed purposes. Refusal to provide Personal Information for the above-mentioned purposes may affect our ability to fulfill contractual obligations or to provide you with services, information, and or material requested by you. With your consent, we may also use your Personal Information in order to provide you with advertising and promotional materials relating to us or other third parties using automatic means. Certain Personal Information that you have provided us may be given to the airline, car rental agency, hotel or property, travel package vendor or other involved third parties to fulfill your travel arrangements.

THE TYPES OF PERSONAL DATA WE COLLECT

Personal Information

If you decide to make a reservation on this site, we will collect Personal Information about you, such as your name, email and mailing addresses, telephone number(s), credit card information, and passport number, that you voluntarily share with us. We process Personal Information mainly by electronic and automatic means. We collect Personal Information that is necessary for us to provide you with the services offered on our site.

Other Information

When you voluntary decide to share other information with us about yourself (for example, demographic information like your age and gender) and your travel preferences and experiences.). If you share Other Information with us, we will use it to automatically record your travel preferences in reservations you make, tailor your experience at our site to your interests, and make more appropriate travel recommendations to you.

Opt-in and Opt-out

As part of the registration process and reservation process, we allow you to choose whether you wish to receive advertisements, updates and promotions from us. We hope you will find these items interesting and informative. Nonetheless, we will only send you this information if you let us know by clicking the respective box that you consent to the use of your email addresses to deliver to you our periodic updates highlighting hotel specials, promotions, and other travel opportunities available on our site . If you do not opt-in to receive these communications, we will not send them to you, and even if you do opt in, you will have the opportunity at any time to opt out if you change your mind: you may choose to update your preferences via "Manage My Subscription" page listed at each Le Royal Hotel respectively.

HOW WE USE YOUR INFORMATION

Payment Information and Travel History

You will be able to book, reserve or purchase travel services or accommodations through our site. To do so, you must provide payment information to us.We will keep a history of all your reservations, bookings and purchases of travel services and accommodations in your account information, unless you choose to edit your account information as described in this policy.


Additional Products and Services

We may partner or contract with other companies to offer you additional products or services. If you sign up for any of these additional products or services, we will share your name and any other Personal Information that is necessary for these other companies to provide the products or services for which you have signed up. This policy will not cover the use of your Personal Information by these other companies. We encourage you to read each other company's privacy policy before signing up for any of its products or services.

Required Disclosures

In addition to the circumstances described above, Le Royal Hotel may disclose information you have provided if required to do so by law, court order, as requested by any government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of Le Royal Hotel when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.

HOW WE SAFEGUARD YOUR INFORMATION

We maintain technical, electronic, and organizational security procedures to maintain the security and safeguard of Personal Information against unauthorized or unlawful processing and/or against accidental or unlawful loss, alteration, disclosure or access. Our security procedures include contractual terms with any contractors, agents or data processors that require such entities to protect the security and confidentiality of Personal Information in accordance with our standards.
It is your responsibility to safeguard any email that you have created or used in connection with this site, and to notify us if you ever suspect that the security and confidentiality of such email has been compromised in any way.

cOokies and web beacons

For your information and understanding, a cookie is a small amount of data that is transferred to your browser by a web server and can only be read by the server that gave it to you. It serves as your ID card and enables the web server that gave it to you to record your passwords and preferences.
A web beacon is a small gif image that is embedded in an HTML page or email used to track when the page or email has been viewed. Most browsers default to allow or accept cookies, and most products and services that include similar devices also default to activate or allow the collection of data. You can set your browser to notify you when you receive a cookie, giving you the option to decide whether or not to accept it . Please note that certain features of the Sites may not be available if cookies are disabled.

HOW LONG WE KEEP YOUR PERSONAL DATA

We will maintain Personal Information for as long as we are required to do so by applicable law(s), or for as long as necessary for the purpose(s) described above for which it is processed. We will delete Personal Information when it is no longer needed and, in any case, upon expiration of the maximum storage term set forth by applicable law.

Notification of Changes

We may change this policy from time to time. If we decide to change this policy in a material way (for example, a change regarding disclosure of Personal Information), we will post notice of the change on our site , thus we encourage you to check and read carefully our Policy updates. If we decide to change our policy in a less significant way, we will simply post notice of the change on our site at least thirty (30) days before putting the change into effect. Your continued use of our site after we make changes to this policy is deemed acceptance of those changes. If any proposed change is unacceptable to you, you may request to that we remove your Personal Information (and/or that of other individuals for whom you made your travel reservations) from our records.

DISCLOSURE OF YOUR INFORMATION TO THIRD PARTIES

Our site provides links to other sites. When you click on one of these links, you are leaving our site and entering another site that we do not control and for which we cannot be responsible. The use of any personal information provided by you to a third party will be governed by that party's privacy policy. You should carefully review the privacy statements or policies on each linked website that you visit before you submit any personal data to determine how that site treats your personal information because their privacy policies may be different from our policy.
Our Website www.leroyal.com website is supported by Sabre.com, kindly read carefully SABRE PRIVACY POLICY

PROTECTING cHILDREN

Our website is not intended for children under 18 years of age and below . If you are under 18, do not use our website or provide any information about yourself to us, including your name, postal address, telephone number, email address or any screen name or user name you may use. If we learn we have collected or receive personal information from a child under 18 without verification or parental consent, we will delete this information. If you believe we might have any information from or about a child under 18, please contact us at GDPR@leroyal.com

Your Rights and designated representative

You can object to the processing of your personal data for marketing purposes, or for other purposes, by contacting us at GDPR@leroyal.com

Data breach notification processes

Policies & Procedures for handling the data breach are in place to notify individuals without delay that there has been a breach of their personal data.The notification is delivered within 72 hours of becoming aware of the breach, unless it is unlikely to impact the rights and freedoms of individuals.

QUESTIONS AND CONCERNS

If you have any questions or concerns about (a) access to Personal Information, (b) the collection, use, management or disclosure of Personal Information, (c) this policy or our information handling practices, or (d) with whom your Personal Information is shared, or if you need further assistance with respect to our Privacy Policy, you may contact GDPR@leroyal.com- We will attempt to respond to your questions or concerns promptly after we receive them.